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All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice within one-week of the receipt. Any claims made afterwards would not be honored.

There is no exchange policy as per customer's liking or disliking of the product since all outfits are made to order for our esteemed customers.

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the event that the purchased goods are unused and undamaged by the customer. All custom orders are non-exchangeable but we can fix it for you if in case there’s a sizing issue.

Regardless of our best efforts to accurately depict the colors and illustrations of the products, there may be insignificant discrepancy due to image reproduction, original photography or variation in the resolution setting of your computer and mobile screen brightness.